Delete your Phare account

In the app

1. Open Phare and tap the menu.
2. Tap Account, then Delete account at the bottom.
3. Choose whether to also wipe the records on your phone, then confirm.

Deletion is immediate. There is no waiting period and no way to undo it.

By email

If you no longer have the app, email privacy@pharego.com from the recovery email on your account, or tell us your recovery code. We delete the account within 7 days and reply when it is done. Without one of those we have no way to know which account is yours: Phare accounts have no name and no password.

What is deleted

• Your device identity and the key that proves it.
• Your recovery email, recovery code and any pending verification links.
• Your mates: connections, invites, sharing settings, undelivered shares and their card images, and the connection log.
• Your subscription and trial records with us. (A Play subscription is cancelled in Google Play, not here.)
• Detection health reports, health gauges, their daily summaries, and any offer-card images uploaded from failed readings.
• Your email on the beta list, if it is the same address.

What stays

• Pool observations. Offers and pickup visits your phone contributed to the shared pool carry no name, email or device identity, only a random stream tag your phone made up. Nothing links them to you, so nothing can be selected for deletion. They age out of the server after 14 days into encrypted archives.
• The records on your phone, unless you tick the wipe option in the app. They are yours; uninstalling removes them.

More detail in the privacy policy.